Name: Loyal: A Leader'S Guide to Winning Customer and Employee Loyalty (en Inglés)
Price: 37.97 USD
Availability: InStock
Author: Aaron Painter
ISBN: 9781619617513

Formato

Libro Físico

Editorial

Lioncrest Publishing

Autor

Aaron Painter

Año

2017

Idioma

Inglés

N° páginas

288

Encuadernación

Tapa Dura

ISBN13

9781619617513

Categorías

Comunicación y presentación empresarial

Loyal: A Leader'S Guide to Winning Customer and Employee Loyalty (en Inglés)

Aaron Painter (Autor) · Lioncrest Publishing · Tapa Dura

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Origen: España (Costos de importación incluídos en el precio)

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Reseña del libro "Loyal: A Leader'S Guide to Winning Customer and Employee Loyalty (en Inglés)"

Loyal employees attract loyal customers. Companies must adapt to evolving expectations and engage their employees in the same way that they engage their customers. Successful business leaders create a culture of listening across their organizations to inspire loyalty and build a competitive advantage. In LOYAL, Microsoft executive Aaron Painter explains how accomplished leaders use the time-tested secret of listening to turn the concept of loyalty into a powerful reality. While working in China, Painter experienced firsthand how customer and employee retention is key to building a successful company. LOYAL teaches you how to develop opportunities in a global, ever-changing business environment. The book provides insightful suggestions about how companies can create a culture of active listening to engage their most valuable resource: people, whether they are customers or employees. By building respectful relationships and strengthening those connections through the techniques Painter describes, any organization can position itself for sustained growth.