Name: Customer Service Training for Front Line Personnel (en Inglés)
Price: 31.51 USD
Availability: InStock
Author: Training Institute, Customer Service
ISBN: 9781490989969

portada Customer Service Training for Front Line Personnel (en Inglés)

Formato

Libro Físico

Autor

Customer Service Training Institute

Editorial

Createspace Independent Publishing Platform

Idioma

Inglés

N° páginas

142

Encuadernación

Tapa Blanda

Dimensiones

22.9 x 15.2 x 0.8 cm

Peso

0.20 kg.

ISBN13

9781490989969

Categorías

Atención al cliente

Customer Service Training for Front Line Personnel (en Inglés)

Customer Service Training Institute (Autor) · Createspace Independent Publishing Platform · Tapa Blanda

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$ 31.51

$ 48.48

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Origen: Estados Unidos (Costos de importación incluídos en el precio)

Se enviará desde nuestra bodega entre el Jueves 25 de Julio y el Lunes 05 de Agosto.

Lo recibirás en cualquier lugar de Ecuador entre 1 y 3 días hábiles luego del envío.

Reseña del libro "Customer Service Training for Front Line Personnel (en Inglés)"

Frontline Personnel are the people who interact with our customers each and every day. They are our first line of contact and very often how they interact will be the difference between satisfying a customer or having them walk out the door. Training Front Line Personnel in Customer Service Techniques is critical to the continued success of any business. Making sure every person has the skills they need to provide the very best customer experience is important to your company's future. The problem has always been getting these people the training they need without losing time from work or paying for expensive seminars. Because of this, The Customer Service Training Institute developed "Customer Service Training for Front line Personnel". This book provides all the information Front Line people need to provide the very best in Customer Service. From basic techniques to conflict resolution, we cover it all from the viewpoint of the frontline worker. The book requires no previous experience or specialized knowledge and can be read and understood by anyone. Make this part of your customer service program to ensure the very best experience for every customer.